How to Regain Access to Your Account Without Losing Data
Summary: This article explains how to regain access to your Sisu Health account while keeping all your health data safe.
Regaining Access to Your Account
If you're having trouble signing in to your Sisu Health account, follow the steps below to restore access and keep your health data intact:
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Visit the Updated Portal:
- Go to the Sisu Health portal and sign in with your existing credentials: https://portal.sisuhealth.co.uk/.
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Download the Latest App Version:
- If you are using the mobile app, ensure you have the latest version:
- For Android users, download from the Google Play Store.
- For iPhone users, download from the App Store.
- Tip: The updated Sisu Health app has a white background — this confirms you have the correct, latest version installed.
- If you are using the mobile app, ensure you have the latest version:
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Activate Your Account:
- Check your inbox for an activation email from Sisu Health. If you don't see it, check your spam or junk folder. Then follow the instructions in the email to activate your account.
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Access Your Data:
- Once your account is activated, you'll have full access to all your previous health check results and data. If any data appears to be missing, contact Sisu Health support.
Conclusion
By following these steps, you can regain access to your Sisu Health account without losing any of your data. If you run into any issues, contact Sisu Health support for further help.